Terms & Conditions

1. Company Information

2L Consulting provides digital consulting and operational services to online businesses and infobusiness brands, including marketing strategy, acquisition systems, sales process design and operational optimization.

For any inquiries, customers can contact us at:
Email: [email protected]

2. Nature of the Service

All services provided by 2L Consulting are digital and service-based.
We do not sell physical products, and no shipping or physical delivery is involved.

Services may include consulting, managed services, strategic support, and access to digital materials or tools, depending on the agreement with the client.

3. Delivery of Services

Service delivery timelines, scope, and conditions are clearly defined during the onboarding phase or within the signed agreement with the client.

Access to digital services, materials, or platforms is typically provided electronically via email, online platforms, or scheduled calls.

4. Refund & Cancellation Policy

Due to the digital and customized nature of our services:

Payments for consulting, digital services, or strategic work are non-refundable once the service has started or access has been granted.

Any exceptions, guarantees, or refund conditions are explicitly stated in the individual client agreement, if applicable.

Clients may cancel future services according to the terms outlined in their specific agreement.

5. Exchanges

As we do not sell physical or standardized digital products, exchanges do not apply.

6. Customer Responsibilities

Clients are responsible for providing accurate information, timely communication, and access to required tools or platforms necessary for service execution.

Results may vary depending on the client’s execution, market conditions, and level of collaboration.

7. Customer Support

Customer support is available for all active clients.

Contact details:
Email: [email protected]
Response time: within 24–48 business hours

8. Payments

Payments are processed securely through approved payment providers.
All prices, billing cycles, and payment terms are agreed upon prior to service activation.

9. Limitation of Liability

2L Consulting does not guarantee specific financial results.
We provide professional services based on experience and best practices, but outcomes depend on multiple external factors beyond our control.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.
Any changes will be communicated or made available on our website.